MLF Consulting Services
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IS/IT Services Healthcheck
IT Service Management
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IS/IT Healthcheck

 

Our IS/IT service healthcheck is designed to provide a baseline for how well your IS/IT function is performing plus provide recommendations for improvement. Key areas of strategy, services, people, technology and systems are considered and compared against benchmarks in order to assess both current performance and to determine areas for future improvement.

A healthcheck is often done as part of a larger change programme which might involve process and people changes. The healthcheck then forms a useful baseline as part of IT strategy work in order to ensure the alignment of IT with business strategy. A healthcheck can also be carried out if specific problems are suspected, but which need to be considered in a more holistic fashion.

In addition to an overall healthcheck, there are specific service areas such as:
– IT cost reduction
– Assessment of IT portfolio management
– Governance and prioritisation approach
– Computer system validation maturity assessment (see our validation services page for further information)